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Terms of Service

Last updated: November 28, 2025

Agreement to Terms

Welcome to GrassHaven Kissimmee Turf Solutions. By using our services or visiting our website, you agree to these Terms of Service. If you don't agree with any part of these terms, please do not use our services.

We reserve the right to update these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the date above.

Our Services

GrassHaven Kissimmee Turf Solutions provides professional artificial grass installation and related services for residential and commercial properties in Kissimmee, Florida and surrounding areas.

All services are subject to availability and may be modified or discontinued at our discretion. We reserve the right to refuse service to anyone for any reason at any time.

Quotes and Pricing

All quotes provided are estimates based on the information you provide. Final pricing may vary depending on site conditions, material availability, and scope changes.

Quotes are valid for 30 days from the date of issue unless otherwise specified. Prices are subject to change without notice.

Payment Terms

Payment terms will be outlined in your service agreement. We typically require a deposit before work begins, with the balance due upon completion.

We accept various payment methods including cash, check, and major credit cards. Late payments may be subject to additional fees as outlined in your service agreement.

Installation and Project Timeline

We will provide you with an estimated timeline for your project. While we strive to meet all deadlines, timelines may be affected by weather conditions, material availability, or unforeseen site conditions.

You are responsible for ensuring access to the work area and for any necessary permits or homeowner association approvals before work begins.

Warranties and Guarantees

Our workmanship is guaranteed for a period specified in your service agreement. Product warranties are provided by the manufacturers and will be detailed in your contract.

Warranties do not cover damage caused by misuse, neglect, acts of nature, or normal wear and tear. Any warranty claims must be submitted in writing within the warranty period.

Limitation of Liability

To the fullest extent permitted by law, GrassHaven Kissimmee Turf Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from our services.

Our total liability for any claim arising from our services shall not exceed the amount you paid for those services.

Cancellation Policy

If you need to cancel or reschedule your service, please contact us as soon as possible. Cancellations made less than 48 hours before the scheduled service date may be subject to a cancellation fee.

Deposits are non-refundable once materials have been ordered or work has begun.

Contact Information

If you have any questions about these Terms of Service, please contact us:

GrassHaven Kissimmee Turf Solutions

413 Dolphin St, Kissimmee, FL 34744

Phone: (407) 904-1459

Email: hi@kissimmeeartificialgrass.com