Privacy Policy

Introduction

At GrassHaven Kissimmee Turf Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

By using our services, you agree to the collection and use of information as described in this policy.

Information We Collect

Personal Information

When you request a quote or contact us, we may collect personal information including:

• Your name and contact information (email address, phone number, mailing address)
• Property details and service requirements
• Payment information for completed services
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Provide quotes and schedule services
• Communicate with you about your project
• Process payments and maintain records
• Improve our services and customer experience
• Send you updates and promotional materials (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (payment processors, scheduling tools)
• Legal authorities when required by law or to protect our rights
• Business partners only with your explicit consent

All third parties we work with are required to keep your information secure and confidential.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website.

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Object to certain processing of your information

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: